Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Great location
Friendly staff
Noisy rooms
Limited breakfast options
7.4/10
Very good
Rooms
6.3
Location
9.0
Service
8.0
Dining
7.0
Guest reviews
7.4/10
based on 47 reviews
9.1
9.1/10 based on 2270 reviews
Edwin
United Kingdom,
November
2023
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms had scuffed and discolored walls, which was a letdown for the price paid, and they were noisy due to the passing trains. On the bright side, the location was fantastic, and the staff made our 20th Anniversary special. The dining experience had room for improvement, especially in terms of breakfast options.
Rooms
5.0
The rooms had scuffed and discolored walls and were noisy due to nearby trains.
Service
9.0
The staff was friendly and accommodating, making our anniversary special.
Location
8.0
The hotel is centrally located, just a short walk to the tourist pedestrian area of Old Town. Recommended for its convenience.
Dining
6.0
The dining experience, especially breakfast, could be improved with more options.
Facilities
7.0
The hotel offers a variety of amenities, including a pass for a nearby gym and sauna.
Great location
Noisy rooms
Neil
United Kingdom,
September
2023
9.0/10
I had a wonderful stay at the hotel! The rooms were lovely, with a nice view of the train station tower clock from the suite. The service was exceptional, with the staff being kind and helpful at every turn. The location was unbeatable, right near the old town and central market. The dining experience was pleasant, offering a good choice of dishes. Overall, a great value for money.
Rooms
9.0
The suite room had a very nice view over the train station tower clock, facing the backyard. The shower was good, the bed was comfortable, and there were no surrounding sounds.
Service
9.0
The staff throughout, especially at the reservations and reception office, were kind and supportive. They even moved us to a beautiful spacious room with plenty of light.
Location
10.0
The location is superb, close to the old town, central market, and malls. It's perfect for exploring the historical city center and just a short walk from the bus from the airport.
Dining
8.0
The dining options were good, with a mix of European breakfast and local delicacies. It does get crowded at peak times, so arriving early is recommended.
Facilities
9.0
The hotel facilities were great, offering car hire, dry cleaning, housekeeping, laundry, shuttle service, welcome drink, and even pet amenities.
Scott
United Kingdom,
July
2023
6.6/10
My stay at Hotel Metropole was exceptional. The rooms were uncomfortably hot during the summer months. The location felt a bit isolated at the back of the hotel, which would have been acceptable if the rate was lower.
Rooms
5.0
The rooms were uncomfortably hot during the summer months.
Service
6.0
While the staff lacked friendliness and had poor guest relation skills, they were still helpful and knowledgeable.
Location
9.0
The hotel's location on the edge of the old town is fantastic, providing easy access to everything. It's across the road from the bus stop, making it super convenient for travelers.
Dining
7.0
The dining experience was good with plenty of selection, but nothing extraordinary.
Facilities
6.0
The hotel offers various services like car hire and housekeeping but lacks a warm and welcoming atmosphere.